Mercedes-Benz is recalling 1.29 million vehicles in the United States over an issue with its eCall emergency location system. The system is designed to send an accurate location to emergency responders in the case of an accident. However, a recently discovered glitch in the system can cause the wrong location to be sent out. Obviously, that incorrect information could delay important first response efforts.

Mercedes said in a statement (via Reuters) that a “temporary collapse of the communication module’s power supply caused by a crash might lead to the vehicle’s position during a potential emergency call being incorrect.” They noted, however, that other functions of the emergency call system remain fully operational.

To date, the glitch has not caused any known cases of personal injury.

Models Impacted

The recall affects a number of Mercedes vehicles, ranging from 2016 to 2021 model years. These include the CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles.

A full recall will begin on April 6. Mercedes will fix the issue for free via a software update. The update itself can be installed over-the-air on some vehicles, or in dealerships.


Devon is a writer, editor, and veteran of the online publishing world. He has a particular love for classic muscle cars.